Outpatient Clinical Specialist Job at NMC Health, Newton, KS

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  • NMC Health
  • Newton, KS

Job Description

Job Description

Job Description

Are you detail-oriented, organized, and passionate about delivering excellent customer service in a healthcare setting? At NMC Health, we take pride in providing compassionate, patient-centered care throughout the Wichita Metro Area—and our front office team plays a vital role in that mission.

We are currently seeking a Full-Time Outpatient Clinical Specialist to join our Outpatient Therapy Department . This position is key to the success of our rehabilitation services by ensuring patients are welcomed, scheduled efficiently, and supported with the necessary administrative and clerical tasks.

Key responsibilities include:
  • Managing patient check-in and check-out processes.

  • Scheduling therapy appointments and verifying insurance coverage.

  • Obtaining and organizing referrals and related documentation.

  • Providing professional and courteous service to patients, visitors, and staff.

  • Performing clerical duties such as data entry, document handling, and phone communication.

Shift: 7am-3pm

This position reports directly to the Outpatient Therapy Supervisor , who reports to the Director of Outpatient Services .

QUALIFICATIONS Education:
  • High school diploma or equivalent required.

  • Associate’s or college degree preferred .

Experience:
  • Experience with administrative and office organizational tasks is preferred .

Knowledge, Skills, and Abilities:
  • Competency in typing and use of computer systems .

  • Ability to multitask effectively and prioritize work.

  • Strong commitment to customer service , including interactions with patients, families, staff, and visitors.

  • Understanding of patient scheduling and basic medical terminology .

  • Strong organization skills , including managing changing priorities and deadlines.

  • Detail-oriented with excellent interpersonal skills and phone etiquette .

  • Ability to work independently without direct supervision.

  • Sound common sense , logic , and the ability to adapt to varying tasks and schedules.

  • Proficient in technology tools including word processing, data entry, and multi-line phone systems.

  • Punctual, dependable, and flexible as needed.

Licensure, Registration, or Certification:
  • None required.

Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff, giving compassionate care to all. Here you'll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.

Job Tags

Full time, Work at office, Live out, Flexible hours, Shift work,

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