Mercedes-Benz Service Consultant / Advisor Job at Mercedes-Benz of Fort Walton Beach, Fort Walton Beach, FL

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  • Mercedes-Benz of Fort Walton Beach
  • Fort Walton Beach, FL

Job Description

Job Description

Job Description

Description: Join ZT Automotive: Drive Your Career Forward!

Are you dependable, motivated, and ready to rev up your career? Mercedes-Benz of Fort Walton Beach is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Mercedes-Benz vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.

Ready to drive your career to new heights? Apply now!

Responsibilities

  • Greet customers and schedule service appointments
  • Document customers’ concerns and comments.
  • Write repair orders and descriptions of problems and repairs
  • Translate customers’ repair problems into standard repair terminology
  • Explain repairs to customers and review service history
  • Provide accurate estimates of the cost and time needed for repairs.
  • Handle customer complaints making sure to keep our customers satisfied.
  • Coordinate parts ordering and follow up appointment with customers.
  • Provide the highest levels of customer service to retain dealership clientele.
Requirements:
  • Tuesday-Saturday schedule
  • Service Consultant/Advisor experience required
  • Valid driver's license and clean driving record
  • CDK experience is helpful
  • Professional appearance and attitude required
  • Ability to multitask and stay focused in a fast-paced environment

Job Tags

Saturday,

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